DragonDev Support Center

Get help, ask questions, and connect with our community

24/7
Support Available
< 2hrs
Response Time
98%
Success Rate
500+
Happy Clients

Live Chat Support

Get instant help from our support team. Available 24/7 for urgent issues and quick questions.

Email Support

Send us detailed questions or bug reports. We'll get back to you within 2 hours during business days.

Discord Community

Join our Discord server to connect with other developers and get community support.

Join Discord

Documentation

Browse our comprehensive documentation and tutorials to find answers to common questions.

View Docs

Bug Reports

Found a bug? Report it here and help us improve our services for everyone.

Feature Requests

Have an idea for a new feature? We'd love to hear your suggestions and feedback.

Contact Support

Frequently Asked Questions

How quickly do you respond to support requests?

We aim to respond to all support requests within 2 hours during business days (9 AM - 6 PM GMT). Critical issues are prioritized and typically receive responses within 30 minutes.

What services does DragonDev offer?

We offer full-stack web development, Discord bot development, game development, database design, API development, and custom software solutions. Check our Projects page for more details.

How do I report a bug or technical issue?

You can report bugs using the contact form above (select "Bug Report" category), join our Discord server, or email us directly. Please include as much detail as possible about the issue.

Do you offer custom development services?

Yes! We specialize in custom web applications, Discord bots, games, and other software solutions. Contact us through the Collaboration page or email to discuss your project requirements.

How can I stay updated on new features and updates?

Follow us on social media, join our Discord community, or check our Articles section for the latest updates, tutorials, and announcements.

What information should I include when contacting support?

Please include: detailed description of the issue, steps to reproduce the problem, your browser/device information, screenshots if applicable, and any error messages you encountered.

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